SolarMax...The Best Solar Panels For Less

SolarMax...The Best Solar Panels For Less

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Home > Terms and Conditions

Policies, Terms and Conditions:
Terms Of Sale - Return Policy and Warrantys
    • Returned Items - Non-Faulty Goods: Money will be refunded. Item must be in original undamaged package and customer must obtain an RM # (Returned Merchandise #) prior to returning the item. Items received without an RM# will not be accepted. Shipping costs are not refundable and customer is responsible for return shipping costs.
    • Restocking Fees: Restocking Fees Apply to all Non-Faulty Returned Items: From 15% - 25%.
    • Time To Return: All Returned Merchandise must be received within 14 days of receipt of merchandise.
    • Returned Items - Faulty Goods: At our discretion, we will either return your money for the item, or replace it in kind. Of course, we will pay all shipping charges if the item is genuinely faulty or we have inadvertently sent the wrong item.
    • Warrantys: SolarMaxStore.com does not warrantee any of the merchandise presented for sale. All warrantee's are manufacturer warrantys including the Solar Max 2000 Fuel Cell, which is manufactured by a multi-national European Company doing business in the U.S. under its own brand name.


        Warranty And Returns - The legal stuff

        SolarMaxStore.com and its affiliated website SolarMaxSystems.net assumes no responsibility and shall not be liable for any loss or damage caused by, or resulting from, misapplication of any product sold by this firm. Our products are sold with the express understanding that the purchaser and/or users are thoroughly familiar with the correct application and proper care. It is the purchasers' and users' responsibility to determine the suitability of a product for any particular use. Check all applicable industry, trade association, federal, state and local regulations. Read and understand all cautions and warnings before ordering on this web site. All prices are subject to change without notice. All information is accurate to the best of our knowledge. Errors may occur in product descriptions, prices or photo are subject to correction. Reproduction or distribution of any content within this site is forbidden without the written permission from Solar Max, Inc. Returned items with signs of abuse or intentional damage will be refused and returned to sender at sender's cost.



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        Copyright and Trademark Notice
        Credit Cards
        Links
        Money Orders, Cashier’s Checks, Company Checks, & Personal Checks
        Multiple Product Orders
        Order Acceptance Policy
        Other Conditions
        Out-of-Stock Products
        Privacy
        Privacy on Other Web Sites
        Shipping Policy
        Taxes
        Typographical Errors
        Copyright and Trademark Notice  by 
        Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store., Copyright © 2014, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
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        Credit Cards  by 
        We accept the following credit cards via PayPal: Visa, MasterCard, Discover and American Express.   There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
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        Links  by 
        This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
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        Money Orders, Cashier’s Checks, Company Checks, & Personal Checks  by 
        We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.
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        Multiple Product Orders  by 
        For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
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        Order Acceptance Policy  by 
        Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. SolarMaxStore.com reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item upon your approval.
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        Other Conditions  by 
        These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether SolarMaxStore.com signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
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        Out-of-Stock Products  by 
        There may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
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        Privacy  by 
        We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, address, phone number, and a password if you have registered. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.  We DO NOT collect any credit card information as all of our sales are processed through PayPal.

        Our secure servers protect your information using advanced encryption techniques and firewall technology.

        To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the SolarMaxStore.com site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

        When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the SolarMaxStore.com site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

        We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

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        Privacy on Other Web Sites  by 
        Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.
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        Shipping Policy  by 
        Shipping Time -- Most orders for under $200.00 received before 5:00PM will ship the following day, provided the product ordered is in stock. Most orders over $200 will ship upon payment being received by our bank - Usually 3-4 business days. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.

        We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by SolarMaxStore.com or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping, product availability.

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        Taxes  by 
        Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within NY State.  For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
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        Typographical Errors  by 
        In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price.
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